“We’re not late, we’re on Cuban time…” If you grew up in any Latin home, you would know exactly what “Cuban time” means. It was one of my favorite phrases to say growing up and into adulthood. “Cuban time” is defined as the length of time, usually between 15 minutes and 1 hour 42 minutes, [...]
The 2003 Towers Perrin Report on Engagement, plus several dozen rigorous studies, have shown that when Employee Engagement improves, Revenue Increases and the Cost of Goods Sold Decreases. A 10% improvement in Engagement creates a 1% improvement in revenue … and a 3% improvement in profitability. We believe that employee engagement and resilience are [...]
A man yelled frantically into the phone, “My wife is pregnant and her contractions are only two minutes apart!” “Is this her first child?” the doctor asked. “No!” the man shouted, “This is her husband!” I can’t hold it in anymore, I just need to say it straight out: most of us suck at communicating! [...]
We’ve all experienced those rare but unforgettable moments of complete and utter surrender to the skills, technique and enthusiasm of a true “Sales Professional.” We entered the scenario totally convinced that we were not going to buy. We even had the conversation in the car on the way over, making a pledge with our spouses [...]
ScienceDaily (Jan. 31, 2009) — Followers are just as important to good leadership as are the leaders themselves, reveals a new study of stickleback fish published online on January 29th in Current Biology, a Cell Press publication.By randomly pairing fish of varying degrees of “boldness,” the researchers showed that each member of a pair adopts [...]
Learn how to influence people and communicate more effectively by focusing your brain’s “40 volts” for 30 seconds.