Strategic Thinking: Why Most Small Business Owners Don’t Do It Enough

Posted in: Change, Leadership, Strategic Planning- Mar 30, 2012 No Comments

  BY EXPERT BLOGGER ETHAN HALE | 03-28-2012 | reposted from: As a business owner or manager, there are basically two ways in which you can spend your time. The first is working within the business. This includes every level of operations, from customer service to sales to production to accounting. The second option is strategic thinking–high level […]

What if culture change cost no money and was fun?

Posted in: Change, Contrary Advantage, Diversity, Engagement- Sep 01, 2010 No Comments

My conscious interest in change dates back to the Cuban Revolution in the 1950’s and later was reinforced by memories of the devastation in Germany after World War II. Then traveling or living in conflict-ridden areas, the question of how to make change that did not trigger a backlash or cause so much destruction became […]

Vision of a Regenerative Work Culture

Posted in: Change, Engagement, Leadership- Aug 08, 2010 1 Comment

Key performance factors are common in a Regenerative Work Culture. This vision describes a few of them: A Site and/or Business Vision and Mission guides the work •    The Mission and Vision have been communicated throughout the entire organization •    People know how their role contributes to the Mission and Vision and customers •    Each […]

Improving Engagement Improves Revenues

Posted in: Change, Engagement, Leadership, Strategic Planning, Videos- Jan 28, 2010 No Comments

  The 2003 Towers Perrin Report on Engagement, plus several dozen rigorous studies, have shown that when Employee Engagement improves, Revenue Increases and the Cost of Goods Sold Decreases. A 10% improvement in Engagement creates a 1% improvement in revenue … and a 3% improvement in profitability. We believe that employee engagement and resilience are […]

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